Episode #070: Colleen Stanley

No Excuses, Own It


Colleen Stanley

Colleen Stanley is the author of Emotional Intelligence for Sales Success, she is an international sales keynote speaker and has been recognized as one of the top 50 sales bloggers in the world for the last 3 years. Salesforce has named Colleen as one of the most influential sales figures of the 21stCentury.

Key Takeaways From This Episode

[00.51] Colleen shares her journey into sales – from aspiring medical secretary to sales professional.

[02.12] How Has Selling Changed  – More educated buyers and sellers.

[07.57] The Key Attributes of a Modern Successful Sales Professional – Self actualization, passion and work ethic.

[09.09] Colleen’s Top Three Sales Do’s and Don’ts – Improve your emotional self awareness, develop empathy. No Excuses, Own It.

[11.30] Colleen’s Most Satisfying Sales Pursuit and Lesson – Colleen shares one of her longer sales pursuits and the lesson she learned about having a champion in your corner. You Can Win Anything, You have to be good to win.

[13.56] Colleen’s Advice to Her Younger Self – Find a mentor, find a coach.

[14.55] Bonus Question – Why is emotional intelligence so important in sales?

More About Colleen

Favorite sales-related movie
Tommy Boy.  It makes me laugh and is also a great example of how easy it is to start buying the buying signals from prospects. Then, we start presenting rather than asking questions.  

Favorite quote
Alvin Toffler – “The illiterate of the future are not those who cannot read or write.  It is those who cannot learn, unlearn and relearn.” 

Sales book
There are too many good sales book to narrow down to one.  I also read books from all different areas:  psychology, entrepreneurship, self-improvement, spiritual, biographies, neuroscience.  I find looking outside helps me do better inside my profession of sales speaking and training.

Who/What inspires me?
Individuals that have learned the art of success and humility.  My former boss, Kline Boyd, was a great example of this combination.

Hiking, reading, skiing, volunteer work and hanging out with good friends.